Skip to content
e
EzeAla Trades

LIFE-THREATENING? CALL FIRST — BEFORE ANYTHING ELSE

999— Police · Fire · Ambulance0800 111 999— National Gas Emergency — free 24/7105— UK Power Networks — free 24/70345 988 1188— Environment Agency — 24/7
How emergency dispatch works
  1. You raise an emergency job — Ezra identifies the right trade
  2. Ezra finds your nearest available verified engineer — within 60 seconds
  3. Push notification + SMS + email sent to the engineer instantly
  4. Engineer confirms — you get real-time updates, never left waiting without status

EzeAla is a platform — we connect you to verified tradespeople. We do not operate a call centre. Raise a job and Ezra handles dispatch.

Ez

Ezra · Emergency triage

Describe what's happening — Ezra identifies the right trade

What's happened?

Type a few words. Ezra identifies the right engineer and tells you what to do right now.

Raise a job → Ezra dispatches → engineer alerted within 60 seconds via push notification, SMS, and email.

Tap to see what to do first →

Do this first — then book:

1

Call National Gas Emergency: 0800 111 999 — do this now, before reading on

2

Open all windows and doors immediately

3

Do not switch any lights, switches, or plugs on or off

4

Do not use a mobile phone inside — go outside first

5

Turn off your gas meter at the emergency control valve

6

Leave the building and wait outside

Call 0800 111 999 — Gas Emergency (free 24/7)Once safe outside — raise emergency job

AI matched · you confirm — Ezra never books without your approval

Do this first — then book:

1

If there is a fire or sparks — call 999 immediately

2

Switch off the main fuse box (consumer unit) if safe to do so

3

Do not touch any exposed wiring or flooded electrics

4

Check for a local power cut: powercut105.com or call 105 (free)

Call 105 — UK Power Network (free)Once safe outside — raise emergency job

AI matched · you confirm — Ezra never books without your approval

Tap to see what to do first →

Do this first — then book:

1

If the building feels unsafe — evacuate everyone immediately

2

Call 999 if there is immediate risk to life

3

Keep everyone away from the affected area

4

Do not attempt to support or enter a compromised structure

Call 999 if anyone is in dangerOnce safe outside — raise emergency job

AI matched · you confirm — Ezra never books without your approval

Tap to see what to do first →

Escrow protection

Payment held by Stripe — released only when the job is done

Verified tradespeople

Every tradesperson is identity-verified and insured before joining

60-second dispatch

Raise a job — push, SMS, and email sent to nearest engineer

Not an emergency? Describe your problem to Ezra →

Emergency